Pj ok Terms & Conditions — Your Rights & Responsibilities

1. General Terms & Applicability

Pj ok (https://pjok-jit.com) is an online Sports Betting platform serving users in Bangladesh and select regions. These Terms & Conditions constitute a legally binding agreement between pj ok and its users.

These Terms & Conditions apply to all services, features, bonus offers, and promotions on the site. pj ok reserves the right to update these terms at any time, and a notice will be posted on the site before any changes take effect.

• These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy between the two versions, the Bengali version shall prevail.
• Using any pj ok service constitutes your acceptance of these Terms & Conditions.
• If you disagree with any part of these Terms & Conditions, please stop using the site and contact support to close your account.
• These Terms & Conditions have been prepared in accordance with international gaming laws and licensing authority guidelines.

2. Account Registration & Eligibility

You must provide accurate and complete information when registering an account with pj ok. Providing false or misleading information may result in account termination and forfeiture of any balance.

Registration Requirements

• You must be at least 18 years of age.
• Each person may only create one account. Creating multiple accounts using the same name, address, device, or payment method is strictly prohibited.
• The mobile number and email address provided at registration must be your own.
• Account registration is not permitted from countries or regions where online betting is prohibited by law.

Account Verification

Pj ok may request a National ID, passport, or other government-issued document for identity verification at any time. Withdrawals may be delayed or suspended until verification is complete. This is part of our security framework and is in place to protect our users.

3. Age Verification Policy

The minimum age to open an account and place bets on pj ok is 18. Protecting minors from gambling is one of our highest priorities.

• By registering, you confirm that you are 18 years of age or older.
• A copy of a government-issued ID may be requested at any time for age verification.
• Withdrawal options may be restricted until age verification is complete.
• If an underage person registers an account, all transactions will be voided and the balance will not be returned.

If you are aware that a minor in your household is using pj ok, please contact support@pjok-jit.com immediately. We are always ready to work with parents and guardians.

4. Deposit, Withdrawal & Payment Policy

Pj ok currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All payment-related rules are outlined below.

Deposit

• Minimum deposit amount: ৳100.
• Deposits are typically credited to your account instantly.
• Only mobile banking accounts registered in your own name may be used for deposits.
• Deposits made through a third party are strictly prohibited.

Withdraw

• Minimum withdrawal amount: ৳500.
• Withdrawals are typically processed within 1–6 hours.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be suspended during an investigation in cases of suspected suspicious activity.

5. Betting Rules

Please keep the following rules in mind when betting on pj ok. All bets are processed under these Terms & Conditions.

Bet Acceptance & Settlement

• Once a bet is confirmed, it cannot be cancelled or changed.
• Bets are always settled based on the official match result.
• If a match or event is cancelled, your stake will be refunded unless otherwise specified under specific rules.
• If incorrect odds are displayed due to a technical error, pj ok reserves the right to void the affected bets.

Odds & Markets

• Odds may change at any time, but the odds at the moment a bet is confirmed are considered final.
• Odds in live betting are updated in real time. New odds may apply at the moment a bet is submitted.
• Pj ok reserves the right to restrict or withdraw any market or event.

Maximum Win Limit

Maximum winnings from a single bet or event are capped. Limits may vary by sport and market. Contact support for details.

6. Bonus & Promotion Terms

Pj ok offers a range of bonuses and promotions. Each bonus comes with specific terms that you should read carefully.

Welcome Bonus

• New members can receive a welcome bonus of up to 100% on their first deposit.
• Bonuses are subject to a maximum cap — see the Promotions page for details.
• Wagering requirements must be met before a bonus can be withdrawn.

Wagering Requirements

• Bonus wagering requirements are generally 5–10 times the bonus amount.
• There is a set time limit to meet wagering requirements, typically 30 days.
• Bets placed below the minimum odds threshold will not count toward wagering requirements.

Bonus Abuse

Sharing the same bonus across multiple accounts or with other users is strictly prohibited. If bonus abuse is detected, the bonus and any winnings from the affected account will be cancelled and the account may be permanently closed.

7. Prohibited Activities

The following activities are strictly prohibited on pj ok. Any violation of these Terms & Conditions may result in account suspension or permanent closure.

• Multiple Accounts: Creating multiple accounts for the same person is strictly prohibited.
• Third-Party Payments: Using another person's mobile banking account for deposits or withdrawals is strictly prohibited.
• Match Fixing: Participation in any form of match fixing or arranged betting is strictly prohibited.
• Software Abuse: The use of bots, automated software, or any other technical tools to gain an advantage is strictly prohibited.
• Money Laundering: Transferring illegal funds through pj ok is a criminal offence.
• Account Sale or Transfer: Selling or transferring your account to another person is strictly prohibited.
• System Hacking: Any unauthorized attempt to access pj ok's software or systems is strictly prohibited.

Pj ok reserves the right to report any identified prohibited activity to the relevant authorities.

8. Privacy & Data Protection

Pj ok takes the protection of your personal data seriously. Our Privacy Policy is published separately and is considered an integral part of these Terms & Conditions.

• Your personal information is not shared with third parties, except where required by law.
• The site uses SSL encryption to keep your information secure.
• Your information is used solely for service improvement and identity verification purposes.

For more details, visit our Privacy Policy Visit the page.

9. Responsible Gaming Policy

Pj ok believes betting is a form of entertainment, not a source of income. We always encourage responsible gaming and provide users with a range of tools to help them stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Exclude yourself from betting temporarily or permanently.
• Cooling-Off Period: Option to temporarily suspend your account for a period of time.
• Reality Check: Betting session summaries are provided at regular intervals.

If you feel you have a betting problem, contact our support team immediately or Responsible Gaming View the page.

10. Changes & Updates to Terms

Pj ok reserves the right to modify these Terms & Conditions, in part or in full, at any time. Notice will be posted on the site before changes take effect and may also be sent to your registered email.

• Continued use of the site after any changes have been made will be considered acceptance of the updated Terms & Conditions.
• If you do not agree to the updated terms, please request that your account be closed.
• The date of the latest Terms & Conditions update will always be displayed at the top of the page.
• Previous versions of the Terms & Conditions are archived and can be made available through support if needed.

11. Contact & Dispute Resolution

If you have any questions or feedback about these Terms & Conditions, please get in touch with us. pj ok takes all complaints seriously and works to resolve them promptly.

Contact Channels

• Email: support@pjok-jit.com
• Live Chat: Live chat button at the bottom-right corner of the site
• Support Hours: 7 days a week, 24 hours a day

Complaints Process

1. Contact our support team first and provide the details of your issue.
2. The support team will provide an initial response within 48 hours.
3. Complex issues may take up to 7 business days to resolve.
4. If you are not satisfied with the support team's decision, the matter can be escalated to senior management.